Who is this article for?

Administrators who want to learn to log in and access support.

Administrator permissions are required.

Streamlining the self-registration process is essential for providing a smooth onboarding experience for new users and efficient access for returning ones. This article outlines key aspects of self-registration, including initial login setup, accessing support resources, accommodating returning users, and implementing an effective password reset system.

1. Self-registration

Video: Self-Registration Video Guide in full
Video: Create Self-Registered Profile

Lucidity Induction can be accessed by creating a new account or using an existing account to log in. Each organisation will have a custom designed log in page and associated questions, however the basic functionality will remain the same.

2. Logging in

The self-registration page will have a unique link which can be provided by system administrators.

2.1. Returning user

To log in as a returning user (either end-user or administrator), from the Self-Registration page:

1. Enter username and password.
2. Click Log in.

2.2. Password reset

To request a new password:

1. Click Forgotten password?
2. Enter the registered user name or email address.
3. An email will be sent to the registered email address.
4. Follow the link within the email to reset the password.

2.3. New user

To create a new account, from the Self-Registration page:

1. Click Create a new account.
2. Complete all fields as required by the organisation.
3. The details required may vary slightly between each system configuration.
4. Fields marked with * are mandatory.

5. Click Create Account.
6. If induction selection is required, refer to the next section. If this isn't required, the eLearn courses required to be completed will be displayed.

3. Further Reading

• Viewing, reviewing and completing Induction courses
• Using the My Training tab
• Editing and deleting Induction resources