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Managing visitors in OnSite
Who is this article for?
Administrators who want to learn about managing visitor access in the OnSite module.
System Administrator access is required to manage OnSite visitor configuration.
Visitor access to areas and sites can be managed similarly to employees and contractors.
A visitor is someone not registered in Lucidity, often visiting a site temporarily, such as for an audit or delivery.
1. Signing in as a visitor
Visitors can sign in using the Lucidity Onsite Kiosk App or any web browser (no mobile app needed). They enter details like name, company, email, and mobile number before accessing the site.
See the Onsite Kiosk App page in the user guide for more info.
Visitors can search for their host and agree to entry conditions, such as safety inductions or policies, before submitting the form to enter.
1.1. Sign in via the OnSite app
2. Signing out a visitor
To exit a site they simply enter their name and mobile and then sign themselves out.
2.1. Visitor details are logged
A visitors details including the entry time, exit time, time on site, the person they visited etc are all captured in the Lucidity OnSite desktop module logs as shown below.
3. Setting up an area for visitors
Each area can be configured for visitors via the Lucidity OnSite desktop module as shown below.
4. Visitor configuration options
| Visitor Management | Visitor management in OnSite lets you control access to specific work sites or areas. Configure the settings below to suit your organisation's needs. | |
| Visitor Webform | Enabling the ‘Visitor Webform’ generates a QR code and URL. Visitors can use these to sign in via any web browser on any device. | |
| Visitor Webform Public URL/QR Code | When ‘Visitor Management’ is enabled and the area is saved, a QR code and URL appear for visitors to sign in and out. | |
| Find the Person Being Visited | This option lets visitors search for their host using the Lucidity OnSite Kiosk App or Visitor Webform. When disabled, the 'Person Visiting' field is hidden on the Kiosk and not logged. | |
| Enable Email Notifications | When enabled, email notifications are sent to the visited employee or, if unavailable, the area manager. When disabled, no notifications are sent to employees or managers. | |
| Set Conditions of Entry for Visitors | If needed, you can add up to three entry conditions that visitors must agree to by checking a box before signing in. The message shown can be customised, e.g. "I have read the drug and alcohol policy." |