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Viewing and managing the Tapped In feature
Who is this article for?Administrators who want to learn to use the Tapped In page.
Administrator permissions are required.
This guide introduces the desktop Lucidity OnSite application's default landing page, known as the Tapped In page. It explains how administrators can utilise this page to monitor real-time access across the organisation and manage user sign-outs, providing a comprehensive overview of current on-site activity.
- Tapped In
- View Tapped In people and companies
- Manually tap people in
- Manually sign people out
- Further reading
1. Tapped In
Video: Tapped In Overview
The default landing page for the desktop Lucidity OnSite application is the Tapped In page.
From the Tapped In page, administrators can:
- View all people and companies currently tapped in to any access point within any area across the organisation.
- Manually sign people out.
2. View Tapped In people and companies
The Tapped In page is divided into 2 sub-tabs:
- People: shows a log of all the currently logged in people for all areas across the organisation
- Company: shows a log of all the company's that currently have one or more people logged for all areas across the organisation
Each line in the log consists of a person entering an area via an access point and provides the following information:
|
Sub-Tab |
Column |
Description |
|---|---|---|
|
People |
First name/ Last Name |
The person who entered the area. |
|
People |
Company |
The company which the person belongs to. |
|
People |
Project |
Part of the organisational structure (eg Building 1, Tower 1). |
|
People |
Area |
Area within the project (eg. Level 1, Level 2). |
|
People |
Entry Access Point |
The area which the user accessed (eg. Level 1 North, Level 2 West). |
|
People |
Entry Time |
The time at which the person entered the site. |
|
People |
Sign Out |
Manually sign out the user from the area. |
|
Company |
ABN / ACN |
The recorded ABN / ACN for the company. |
|
Company |
Tapped In |
The number of people registered against the company currently tapped in. |
3. Manually tap people in
Video: Manually Tap People In
In the event a person needs to be manually tapped in due to a visitor or a lost card, a system administrator with the appropriate permissions can manually tap them in via the OnSite desktop system.
To manually tap a person in, from the Tapped In page:
-
Click Remote Tap-In.
-
Complete the fields (see table Definitions of fields below).
-
Select Remote Tap-In User to save the record.
The details captured for each record may vary slightly between each system configuration. Fields marked with * are mandatory.
3.1. Definition of fields
|
Field |
Definition |
|---|---|
|
Areas |
Select the area the user needs to be tapped into. |
|
Access Point |
Select the access point the record is be stored against. |
|
User |
Select the user (not they must have an active profile in Lucidity HR and an ID Card ID number stored in their account. |
|
Date |
Select the date of tap in. |
|
Time |
Select the time of tap in. |
4. Manually sign people out
In the event a person forgets to sign out or tap-out when leaving the site, administrators can manually sign them out via the OnSite desktop system.
To manually sign a person out, from the Tapped In page:
-
Use filters to search for the person as required.
-
Click Sign Out on the right-hand side of the person.
-
The person will be signed out and their name removed from the Tapped In page.
Any person still listed as tapped-in at 9pm EST will be automatically signed out. Contact Lucidity Support to have this time altered or the feature disabled.