Who is this article for?

Users who want to learn about the EHS Core release notes from 21.0.0 onwards.

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The EHS Core Desktop platform continues to evolve with powerful enhancements across its modules, with key features and improvements introduced in each version starting from 21.0.0.

Version 21.12.1

Release date: 25th August 2026

This release updated our Mazlan AI assistant based on Customer Success Plan permissions and restores approver details on Inform signature boxes when the approver's account has been archived.

What we fixed:

• Inform: Fixed an issue where the CSP (Content Security Policy) was blocking the Mazlan AI assistant URL, preventing the assistant from loading for some tenants
• Inform: Approver name, date, and timestamp now remain visible on signature boxes after the approver's user account has been archived, preserving historical approval records for audit purposes

Version 21.12.0

Release date: 21 August 2026

This release focuses on resolving data-integrity and display issues across Inform, Incident, Access and HR, alongside new Public API endpoints for Labour Hours and Asset management, and an upgrade to the Mazlan AI assistant component.

What we fixed:

• Incident: Fixed Notification ID 14 not firing when an incident action transitions from draft to open on approval
• Incident: Fixed scheduled reports silently failing to send for some clients
• Inform: Fixed the datasource dropdown rendering behind a date field positioned below it, obscuring selectable options
• Inform: Fixed approver details disappearing from signature boxes when the approver's account is archived 
• Access/HR: Fixed a phone number not clearing in Hub when removed during an induction-to-employee conversion
• HR: Fixed the End Date field being erased from a user's HR profile when their account is archived
• Inform: Fixed landscape logo images appearing compressed/distorted in Inform PDF exports
• Incident: Fixed the incident import script not importing the date of incident value

What we Improved:

• API: Added new Labour Hours endpoints (GET, POST, PUT /labour_hours )with a dedicated manage permission, enabling automated labour hours data sync
• API: Added an archived field to the Asset create/edit endpoints, allowing asset archive status to be set via the API
• Mazlan AI: Upgraded the underlying AI assistant component to v4.0.0, bringing a refreshed interface ahead of upcoming assistant features

Version 21.11.2

Release date: 14 August 2026

What we fixed:

• App: Fixed a critical memory exhaustion error that caused forms to get stuck indefinitely on the "loading forms" screen for users with a large number of pending forms

Version 21.11.1

Release date: 11 August 2026

What we fixed:

• Inform: Fixed a data-loss issue where a late sync from a mobile device could overwrite newer answers already saved on the web. Affected records were identified and repaired; no data was permanently lost

Version 21.11.0

Release date: 07 August 2026 

This release focuses on resolving user creation and access issues, restoring key SWMS and Competency workflows, delivering targeted fixes across Risk, Intranet, and Asset Maintenance, and progressing key strategic initiatives including Mazlan AI and platform infrastructure upgrades.

What we are building:

• Incident (Mazlan AI): Rolling out the Incident Form Completion Assistant, letting frontline workers report incidents through a natural, conversational interface instead of a lengthy manual form.
• Incident (Mazlan AI): Rolling out Incident Search & Discovery, enabling safety managers to search incident records using natural language instead of multi-dropdown filters.
  
  
   

• Platform: Continued the underlying Elasticsearch upgrade programme, modernising search infrastructure from Elasticsearch 5.6 to OpenSearch 1.3 to improve reliability, security, and long-term supportability.

What we fixed:

• Access: Fixed a JavaScript error preventing some tenants from creating users.
• SWMS: Restored the missing ‘Complete Review Process’ button on the SWMS Form page.
• Competency: Fixed inconsistent auto-assignment of default competency roles to new Hub users.
• User Management: Fixed Induction users failing to sync to Hub when mobile numbers were entered in local format. Numbers are now validated and normalised.
• Notifications: Fixed notifications being sent when template conditions were not met.
• Asset: Fixed maintenance schedules failing to save for dates of 29, 30 or 31 with a 48-month interval.
• Risk: Fixed mismatched risk score colours between the Master Register and risk matrix views.
• General: Fixed duplicate modules appearing in the left-hand navigation for some tenants.
• Intranet: Fixed the ‘Required Form Template’ search dropdown not filtering results as users typed.