Troubleshooting unable to delete a Form Group
Who is this article for?
Administrators who are unable to delete form groups in InForm.
Administrator permissions are required.
This article offers a detailed and thorough guide on the process of deleting Form Groups. It aims to assist users by providing step-by-step instructions and important considerations to ensure the deletion is carried out smoothly and effectively.
1. Issue
Form Groups available under the Settings tab of the Inform module feature an Actions button. Upon clicking this button, a 'Delete' option will be displayed.
If the 'Delete' button is selected and the Form Group does not contain any linked forms, the deletion will be confirmed immediately, and the Form Group will be permanently removed.
However, if the prompt "You cannot delete this Form group because you still have x Form(s) in it." appears, the forms must first be unlinked via the Form Admin page.
2. Resolution
1. Navigate to the Form Admin page.
2. Click the Show Filters button, then select Clear Filter.
3. Choose the Form Group field, select the desired Form Group to delete, and click Filter.
4. A list of forms will be displayed.
5. For each form, click the Actions button and select the Admin option.
6. Scroll down to the Form Group section, click the Delete option next to the relevant form group.
7. Now click on Save.
8. Return to the Settings page within the Inform module and repeat the deletion process.
9. You will be prompted to confirm the deletion once more, after which the Form Group will be permanently deleted.