Who is this article for?

Users who want to learn more about the Training Portal.

No elevated permissions are required.

This article covers some of the most frequently asked questions from customers to help you get started and make the most of our Training Portal in Lucidity.

1. Who can complete the training?
2. Are all Lucidity modules available via eLearning?
3. Can I share the log in information with my end-users?
4. Will I need to provide additional training to my end users?
5. Can I access the training in future after I’ve completed it?
6. What will I need to complete the training?

1. Who can complete the training?

Any Lucidity user can create their own profile using the attached instructions.

2. Are all Lucidity modules available via eLearning?

Yes, all existing Lucidity modules have a corresponding eLearning training course. In addition the following courses are available:

• Contractor Onboarding for Contractor Representatives

• Contractor Onboarding for Contractor Managers

3. Can I share the log in information with my end-users?

Absolutely! This training is designed for all levels of Lucidity users and we encourage you to share this training with your end users.

4. Will I need to provide additional training to my end users?

Most likely, yes. The Lucidity eLearning training simply covers how to use the system. You will need to provide context to your users and explain specific internal processes on how and when they are expected to use the system.

5. Can I access the training in future after I’ve completed it?

Absolutely! Just remember your log in details and simply log back in to review your completed training at any time. Even better, the modules will be updated to reflect any system changes and these updates will also be available to you. You won’t need to restart the training to view the updates.

6. What will I need to complete the training?

Access to your own system is required to complete the training as you will be asked to complete practice activities along the way. If you have been provided access to a Lucidity demo site, you can also use this. You will need headphones to listen to the audio content if in a shared space.