Who is this article for?
Administrators and managers who want to learn about return to work notifications.
Administrator permissions are required to manage these notifications.
Each new instance of Lucidity comes pre-programmed with the following return to work notifications. Some notifications may not be in use on each site depending on the modules subscribed to.
The following is a list of the standard return to work notifications enabled in all standard Lucidity systems. Click the title to view each notification.
1. Return to work notifications
| Lucidity ID number |
Topic |
Email subject line |
Recipient |
Trigger |
Example |
| RTW.1 |
7 days prior to RTW plan expiring
|
A return to work plan is expiring in a week |
Return to work coordinator |
Schedule |
A return to work plan is expiring on 17/12/2022.
Plan number: RTW17.001
Issued by return to work coordinator: Jordan Lee
Please login to Lucidity CS
[ID 114] RTW.1
|
| RTW.2 |
1 day prior to RTW plan expiring
|
A return to work plan is expiring tomorrow |
Return to work coordinator |
Schedule |
A return to work plan is expiring tomorrow on 17/12/2022.
Plan number: RTW17.001
Issued by return to work coordinator: Jordan Lee
Please login to Lucidity CS
[ID 115] RTW.2
|
| RTW.3 |
On the day RTW plan expires
|
A return to work plan has expired |
Return to work coordinator |
Schedule |
A return to work plan has expired today, 17/12/2022.
Plan number: RTW17.001
Issued by return to work coordinator: Jordan Lee
Please login to Lucidity CS
[ID 116] RTW.3
|
| RTW.4 |
7 days prior to medical certificate expiring
|
A medical certificate is expiring in a week |
Return to work coordinator |
Schedule |
A medical certificate is expiring on 17/12/2022.
Medical certificate number: RTW17.M12
Provider: Dr Maya Patel
Please login to Lucidity CS
[ID 111] RTW.4
|
| RTW.5 |
1 day prior to medical certificate expiring
|
A medical certificate is expiring tomorrow |
Return to work coordinator |
Schedule |
A medical certificate is expiring tomorrow on 17/12/2022.
Medical certificate number: RTW17.M12
Provider: Dr Maya Patel
Please login to Lucidity CS
[ID 112] RTW.5
|
| RTW.6 |
On day medical certificate expires
|
A medical certificate has expired |
Return to work coordinator |
Schedule |
A medical certificate has expired, 17/12/2022.
Medical certificate number: RTW17.M12
Provider: Dr Maya Patel
Please login to Lucidity CS
[ID 113] RTW.6
|
