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Understanding Return To Work Access roles and privileges
Who is this article for?Administrators who want to learn more about the Return to Work roles and privileges.
Administrator permissions are required.
The Return to Work module is a crucial component of workforce management systems, designed to streamline the process of reintegrating employees after absences. This guide will explore the various access roles and privileges within the module, ensuring administrators can effectively manage permissions and maintain data security while facilitating a smooth return-to-work experience.
1. Return to Work Access roles
The standard roles typically provided in all new Lucidity system builds are as follows. These can be edited by system administrators as required.
|
Role name |
Role description |
Privileges |
|---|---|---|
|
Manager |
Using Return to Work, a user can manage all RTW cases, add Insurers & Managers and run reports (cannot delete). |
|
|
Administrator |
Administrator role for Return to Work. |
All permissions except:
|
|
Column Configuration |
Using Return to Work, a user can configure columns displayed on screen and in reports (in conjunction with admin role). |
|
|
Report Emailing |
Using Return to Work, a user can configure scheduled reports on behalf of other users (in conjunction with admin role). |
|
Note: Typically, the HR General User role is assigned by default to all users of the system.
2. Return to Work privileges
|
Privilege |
Description |
|---|---|
|
Cases - Cost Info - Access |
Access to Return to Work cases - Admin. Allows user to view, add and edit the Cost Info for the case. |
|
Cases - Cost Info - Allow Delete |
Allows user to delete Cost Info for the case. Must be used in conjunction with the Cases - Cost Info - Access privilege. |
|
Cases - Employees - Access |
Access to Return to Work cases - Admin. Allows user to view, add and edit the Employee/Claim Details for the case. |
|
Cases - Employees - Allow Delete |
Allows user to delete Employee/Claim Details for the case. Must be used in conjunction with the Cases - Employees - Access privilege. |
|
Cases - Employees Contact Details - Access |
Access to Return to Work cases - Admin. Allows user to view, add and edit the Employee Contact Details for the case. |
|
Cases - Employees Insurer - Access |
Access to Return to Work cases - Admin. Allows user to view, add and edit the Insurer Details for the case. |
|
Cases - Employees Pre-Injury Position - Access |
Access to Return to Work cases - Admin. Allows user to view, add and edit the Pre-Injury Position for the case. |
|
Cases - Log summary - Access |
Access to Return to Work cases - Summary Logs. Allows user to view, add and edit the Summary Log for the case. |
|
Cases - Medical Certificates - Access |
Access to Return to Work cases - Medical Certificates. Allows user to view, add and edit the Medical Certificates for the case. |
|
Cases - Medical Certificates - Allow Delete |
Allows user to delete Medical Certifications for the case. Must be used in conjunction with the Cases - Medical Certificates - Access privilege. |
|
Cases - Medical Management - Access |
Access to Return to Work cases - Medical & Case Management. Allows user to view, add and edit the Medical Management for the case. |
|
Cases - Medical Management - Allow Delete |
Allows user to delete Medical Management for the case. Must be used in conjunction with the Cases - Medical Management Info - Access privilege. |
|
Cases - Progress Reports - Access |
Access to Return to Work cases - Progress Reports. Allows user to view, add and edit the Progress Reports for the case. |
|
Cases - Progress Reports - Allow Delete |
Allows user to delete Progress Reports for the case. Must be used in conjunction with the Cases - Progress Reports - Access privilege. |
|
Cases - RTW Coordination Management - Access |
Access to Return to Work cases - Medical & Case Management. Allows user to view, add and edit the RTW Coordination Management for the case. |
|
Cases - RTW Coordination Management - Allow Delete |
Allows user to delete Return to Work Coordination Management for the case. Must be used in conjunction with the Cases - RTW Coordination Management - Access privilege. |
|
Cases - RTWPlan - Access |
Access to Return to Work cases - Return to Work Plans. Allows user to view, add and edit the Return to Work Plans for the case. |
|
Cases - RTWPlan - Allow Delete |
Allows user to delete Return to Work Plans for the case. Must be used in conjunction with the Cases - Return to Work Plans - Access privilege. |
|
Column Configuration |
Allows the user to configure columns. Restrict access, as any change to columns impacts all users. |
|
Insurers And Managers - Insurer - Access |
Access to the Insurer & Manager tab. Allows user to view, add and edit the Insurer managed list. |
|
Insurers And Managers - Insurer - Allow Delete |
Allows user to delete from the Insurer managed list. Must be used in conjunction with the Insurers And Managers - Insurer - Access privilege. |
|
Insurers And Managers - Provider - Access |
Access to the Insurer & Manager tab. Allows user to view, add and edit the Provider managed list. |
|
Insurers And Managers - Provider - Allow Delete |
Allows user to delete from the Provider managed list. Must be used in conjunction with the Insurers And Managers - Provider - Access privilege. |
|
Insurers And Managers - RTW Coordinator - Access |
Access to the Insurer & Manager tab. Allows user to view, add and edit the RTW Coordinator managed list. |
|
Insurers And Managers - RTW Coordinator - Allow Delete |
Allows user to delete from the Return to Work Coordinator managed list. Must be used in conjunction with the Insurers And Managers - RTW Coordinator - Access privilege. |
|
Report Emailing Administrator |
Allows user to select email addresses, other than their own, for Email Reporting. A user will still be able to create Email Reports without this permission, but the reports can only be sent to their registered email address. |
|
Tools - Certificate Employee Status - Access |
Access to the Settings tab. Allows user to view, add and edit the Employee Status managed list. |
|
Tools - Certificate Employee Status - Allow Delete |
Allows user to delete from the Employee Status managed list. Must be used in conjunction with the Tools - Certificate Employee Status - Allow privilege. |
|
Tools - Certificate Status - Access |
Access to the Settings tab. Allows user to view, add and edit the Certificate Status managed list. |
|
Tools - Certificate Status - Allow Delete |
Allows user to delete from the Certificate Status managed list. Must be used in conjunction with the Tools - Certificate Status - Allow privilege. |
|
Tools - Claim Status - Access |
Access to the Settings tab. Allows user to view, add and edit the Claim Status managed list. |
|
Tools - Claim Status - Allow Delete |
Allows user to delete from the Claim Status managed list. Must be used in conjunction with the Tools - Claim Status - Allow privilege. |
|
Tools - Cost Centre Code - Access |
Access to the Settings tab. Allows user to view, add and edit the Cost Centre Codes managed list. |
|
Tools - Cost Centre Code - Allow Delete |
Allows user to delete from the Cost Centre Code Status managed list. Must be used in conjunction with the Tools - Cost Centre Code Status - Allow privilege. |
|
Tools - Cost Status - Access |
Access to the Settings tab. Allows user to view, add and edit the Cost Status managed list. |
|
Tools - Cost Status - Allow Delete |
Allows user to delete from the Cost Status managed list. Must be used in conjunction with the Tools - Cost Status - Allow privilege. |
|
Tools - Cost Type - Access |
Access to the Settings tab. Allows user to view, add and edit the Cost Type managed list. |
|
Tools - Cost Type - Allow Delete |
Allows user to delete from the Cost Type managed list. Must be used in conjunction with the Tools - Cost Type - Allow privilege. |
|
Tools - Employment Status - Access |
Access to the Settings tab. Allows user to view, add and edit the Employment Status managed list. |
|
Tools - Employment Status - Allow Delete |
Allows user to delete from the Employment Status managed list. Must be used in conjunction with the Tools - Employment Status - Allow privilege. |
|
Tools - Physical Location - Access |
Access to the Settings tab. Allows user to view, add and edit the Physical Location managed list. |
|
Tools - Physical Location - Allow Delete |
Allows user to delete from the Physical Location Status managed list. Must be used in conjunction with the Tools - Physical Location Status - Allow privilege. |
|
Tools - Preferred Language - Access |
Access to the Settings tab. Allows user to view, add and edit the Preferred Language managed list. |
|
Tools - Preferred Language - Allow Delete |
Allows user to delete the Preferred Language managed list. Must be used in conjunction with the Tools - Preferred Language Status - Allow privilege. |
|
Tools - Progress Report Type - Access |
Access to the Settings tab. Allows user to view, add and edit the Progress Report Type managed list. |
|
Tools - Progress Report Type - Allow Delete |
Allows user to delete from the Progress Report Type managed list. Must be used in conjunction with the Tools - Progress Report Type - Allow privilege. |
|
Tools - Provider Type - Access |
Access to the Settings tab. Allows user to view, add and edit the Provider Type managed list. |
|
Tools - Provider Type - Allow Delete |
Allows user to delete from the Provider Type managed list. Must be used in conjunction with the Tools - Provider Type - Allow privilege. |
|
Tools - Shift Arrangement - Access |
Access to the Settings tab. Allows user to view, add and edit the Shift Arrangement managed list. |
|
Tools - Shift Arrangement - Allow Delete |
Allows user to delete from the Shift Arrangement managed list. Must be used in conjunction with the Tools - Shift Arrangement Status - Allow privilege. |