Who is this article for?

Administrators who want to learn more about the Training Portal.

Administrator permissions are required.

Unlock the full potential of Lucidity's training resources with this comprehensive guide. Learn about optimising video settings, discover available training opportunities, and understand the different learning pathways tailored to your needs.

1. Training opportunities 

Lucidity is committed to providing the best possible learning experience and reference materials. A suite of training opportunities has been developed to utilise, including full-length administration videos, face-to-face training, and eLearning courses to complement the detailed user guides.

2. eLearning courses

The eLearning suite enables learners at any level to complete training for any Lucidity module at their own pace. Here is a sample webinar covering various topics:

Video: InForm Public Forms, App User Interface Update & Lucidity eLearning Training Portal Webinar

• InForm Public Forms: 0:00 - 14:00
• App UI Update: 14:00 - 24:00
• Lucidity Training Portal: 23:00 - 30:00

Note: This webinar was recorded in October 2020. Any updates since then may not be included.

Accessing the Training Portal Follow these links to access the Training Portal, watch the video, and download the Quick Start Guide:

• Lucidity Training Portal
• Getting Started Guide
• Quick Start Guide

3. Learning pathways

We offer three flexible learning pathways:

1. General User: For typical end-users completing forms, entering incidents, and taking eLearning courses.
2. Manager: For higher-level users approving incidents, reviewing forms, managing assets, and viewing team training records.
3. Administrator: For top-level users requiring access to all system functions.

You can select different user levels for different Lucidity modules as needed.

Additional Training Additional training can be purchased from Lucidity at a standard rate once all relevant eLearning courses have been completed successfully.

Ongoing Support Access to the Lucidity support desk will be provided to a set number of administrators as per your organisation's Lucidity proposal, once all relevant eLearning courses have been completed successfully.

4. Adjusting video playback settings

If you're experiencing poor video quality during training videos, you can adjust your video playback settings to improve it. Learn how to optimise your settings here.

5. Further reading

• Managing Users
• Using and managing filters
• Understanding column configuration