Who is this article for?

Administrators who want to learn to use Access Help entries.

Administratorpermissions are required.

This guide explores how administrators can customise and use Help entries across various modules, enabling them to incorporate organisation-specific resources such as URLs, documents, and text to better support their users' needs.

1. Help entries

Administrators can add additional help entries within the Help or ? icon for most modules within Lucidity Software. This function can be useful to relay additional, organisation specific information for users in the form of links to additional URL's, documents or text. 

Video: Help Entries Overview

The Help icon within each Lucidity module is located in the top right hand corner and is accessible to all users.

These can be managed by administrators from the Help Entries page within the Lucidity Access module.

From the Help Entries page, administrators can:

• View default help entries.
• Create and manage help entries.

2. Default Help entries

By default, most pages within Lucidity will have three entries in the Help drop-down:

• User Guide - Direct link to the user manual for the module the user is currently accessing (cannot be edited or deleted).
• Support Page - Link to the Lucidity Help Centre (cannot be edited or deleted).
• Add / Edit - Only visible to Administrators.